💬 Channels — How They Work

Channels are like separate rooms inside a group. Members post in whichever channel fits their topic — #deal-questions stays focused on deal questions, #wins is just wins. It keeps the feed from turning into one big pile of everything.

✓ Native GHL
How to set it up
Go to the group settings in GHL → Channels → Add Channel. Give each one a name and an optional description. Members see all channels in the sidebar and can post in any of them.
Limitations to know
Only admins can create or delete channels — members cannot. There is also no way to make a channel visible to only some members (for example, a channel just for Accelerator members inside a shared group). That feature is on GHL's roadmap but is not available yet.
Coming later
Private channels within a single group — where you can restrict who sees a specific channel — are on GHL's public roadmap. Once released, this could allow Sprint and Accelerator members to share one group while seeing different channels.
📌 Pinned Posts — Call Schedule Workaround

GHL communities do not have a built-in calendar. The way call schedules get surfaced to members is through a pinned post — a regular post that gets locked to the very top of the feed so every member sees it the moment they open the group.

✗ No native calendar ✓ Pinning is native
How to set it up
Write a post with the schedule and your Zoom or Google Meet link → click the three-dot (⋮) menu on the post → select "Pin Post." It immediately moves to the top of the feed for all group members.
Limitations
Each group allows a maximum of 3 pinned posts at a time. The schedule does not update automatically — when call times or links change, an admin has to manually edit the post. Members are not notified when a pinned post is updated.
Does it pull from Zoom or Google Calendar?
No. GHL has no automatic connection to Zoom, Google Meet, or any external calendar. All links and dates are pasted in manually. For recurring weekly calls, one standing pinned post with the recurring schedule works better than creating individual event listings each week.
🏆 Leaderboard — How It Works

The leaderboard shows which members are most active and helpful. Members earn points when other members like their posts or comments. The more helpful you are, the higher you rank. This is GHL's built-in way of encouraging participation without the operator having to push people to engage.

✓ Native GHL
How to set it up
Go to GHL Settings → Communities → Gamification & Rewards. From there you define how many points each like is worth, create your level names (like Newcomer, Deal Scout, Dealmaker), set the point thresholds for each level, and configure what members unlock when they reach a new level — like access to a bonus module or downloadable resource.
Limitations
Points can only be earned through likes on posts and comments — there is no way to manually award points to a specific member. You also cannot import past activity or set a starting point balance. The leaderboard resets to zero if the gamification configuration is cleared.
What levels can unlock
Reaching a new level can trigger a reward — for example, a member who hits 250 points automatically gets access to a bonus training module or download. This is set up in the rewards section of GHL's gamification settings.
⭐ Member Levels — Setup & Benefits

Each member has a personal level that reflects how much they've contributed to the community. As they earn more points from likes, they move up through levels you've defined — for example from Newcomer → Deal Scout → Dealmaker → Operator.

✓ Native GHL
How to configure levels
In GHL Settings → Gamification, you create as many levels as you want, give each a name, and set a point threshold. Members automatically move to the next level when they cross that threshold — no admin action required.
What members see
Members can see their current level name, how many points they have, and how many more they need to reach the next level. This progress bar is shown in the right-side panel of the Discussion tab.
Why this matters for engagement
Members who are close to a new level tend to post more and like others' posts more. It creates natural participation without having to remind people. Rewards tied to levels give members a reason to care about reaching the next one.
🔒 Why the Accelerator Group Is Locked

Sprint members can see the Accelerator group listed in the sidebar — but they cannot enter it. GHL controls access at the group level based on what program a member is enrolled in. If they're not in Accelerator, the group is off-limits.

✓ Access control is native
What Sprint members can and cannot see
They can see the group name in the sidebar. Clicking it takes them to an access page (the Upgrade Wall). They cannot see any posts, courses, or members inside the Accelerator group — not even a glimpse.
Can Sprint members see "teasers" of Accelerator content?
Not inside the community group itself — that's all-or-nothing access. However, in the Learning tab, locked Accelerator course cards are visible to Sprint members. They can see the title and thumbnail of the course, but not the content inside. That's the best native teaser experience GHL supports.
How access is granted
When a Sprint member upgrades to Accelerator, GHL's automation enrolls them in the Accelerator product. That enrollment automatically unlocks the Accelerator group — no manual action needed from an admin.
🔒 Why This Course Is Locked

This course is part of the Accelerator program. GHL automatically locks it for any member who isn't enrolled in Accelerator. The member can see the course card, but cannot open it or access any of its content.

✓ Native access control
Is this a custom lock or built into GHL?
Built into GHL. No custom code required. GHL manages course access entirely based on product enrollment. If a member buys Accelerator, the lock disappears automatically.
What about the Upgrade button?
The "Upgrade to Accelerator" button on a locked course card can be linked to a checkout or sales page. That redirect link is set up in GHL's settings. Without configuring that link, the button does nothing by default — it's a setup step the build team handles before launch.
Demo note
Clicking this locked course card in the demo navigates to the Upgrade Wall screen so you can see what the member experience looks like end-to-end.
📅 Events Tab — What GHL Actually Shows

The Events tab exists in every GHL community group, but it does not have a calendar. There is no month view, no date grid, and no way to display a recurring schedule visually. What it shows are individual event listing cards — one card per session, created manually.

✗ No native calendar Event cards are native
How call schedules are handled instead
The most reliable approach is a pinned post in the Discussion tab with the recurring weekly schedule. For one-off special sessions, create individual event listings in the Events tab. Both approaches require manual updates when anything changes.
Does GHL connect to Zoom or Google Calendar?
Not in the community module. Call links and dates are pasted in manually when creating each event. There is no sync — if a Zoom link changes, the event has to be updated by hand.
What's coming
A native events calendar for GHL communities is on GHL's public roadmap. No release date has been announced. Until it ships, the pinned post + event listing combination is the recommended approach.
📞 Join Call Button — Active Issue

The Join Call button links to the video call URL for that session. However, there is currently a known issue where call links are not working correctly for standard member accounts inside GHL communities. This is being tested before the portal launches.

⚠ Active issue
What the button does when working
It opens the Zoom, Google Meet, or other video link directly. The link is entered manually by an admin when creating the event listing. Members click it to join without needing to find a separate email or calendar invite.
Current backup plan
Until the join link issue is confirmed fixed and tested with a real member account, the call link is also shared in the pinned post at the top of the Discussion feed. Members can always find it there regardless of whether the Events tab link works.
What needs to happen before launch
The build team needs to test the join link with a standard (non-admin) test member account to confirm whether the issue is resolved. If not, the pinned post method stays as the primary and the Events tab join button is treated as secondary.
👥 Members Tab — Setup Requirement

The Members tab shows a directory of everyone in the group so members can see who they're learning alongside, browse profiles, and feel part of a real community — not just a course platform.

⚠ Requires fix before launch Tab is native GHL
What needs to be fixed
The group is currently set to "Public" in GHL. When a group is Public, members can view it without actively joining — so they don't appear in the member directory. Changing the group setting to "Private" requires members to actively join, which means their profiles show up in the Members tab. This change must be made before launch.
How to fix it
In GHL → Communities → select the group → Settings → change the Privacy setting from Public to Private. Existing members will not lose access — only new members will need to go through the join flow.
What members see here
Each member card shows the member's name, profile photo (or initials), their membership tier badge, and their gamification level and points if gamification is configured. Members can click a profile to see more details and send a direct message.
🔐 Upgrade Wall — What's Built-In vs. Styled

When a Sprint member tries to enter the Accelerator group, GHL shows an access page. The basic "you don't have access" message is built into GHL. Everything else on this screen — the upgrade button, the blurred content preview below it — either needs to be configured or is a styling addition.

Basic lock is native Blurred preview is CSS styling
The upgrade button
The "Upgrade to Accelerator" button needs to be linked to a checkout or booking page. That link is configured in GHL's workflow settings by the build team. Without that setup, the button exists visually but goes nowhere.
The blurred content preview
The slightly blurred card below the upgrade button — showing a glimpse of locked content — is not something GHL shows by default. It's a visual effect added through custom CSS styling. It gives potential Accelerator members a hint of what they're missing, which can increase upgrades. It can be added after launch once the basic build is stable.
Is this CSS-only styling reliable?
It works — but it depends on GHL's page structure staying the same. If GHL updates how the access wall page is built, the CSS styling may need to be adjusted. It's a nice-to-have, not a launch dependency.
📚 Sprint vs. Accelerator — Course Access Compared

The two membership tiers see a different set of courses in the Learning tab. GHL controls this automatically based on what each member has purchased — no manual sorting or hiding required.

✓ Fully automated by GHL
What Sprint members see
Sprint courses are fully unlocked and accessible. Accelerator-exclusive courses show as locked cards — the title and thumbnail are visible, but the content inside is blocked. An "Upgrade" button on each locked card can be linked to the checkout page.
What Accelerator members see
Everything is unlocked. They see all Sprint courses (which they've likely already completed) and all Accelerator-exclusive courses. No extra setup is needed — GHL's enrollment system handles it automatically when a member upgrades.
Why this matters for selling upgrades
Sprint members can literally see the locked courses sitting there. They know something exists beyond what they have access to. That visibility — without being able to access it — is one of the most effective natural upgrade prompts available in the platform.
⚠ Demo Only MAC Invests — GHL Community Portal · Realistic Build Preview
GHL native layout · MAC brand colors via CSS · Click on any element for plain-language notes v4
Screens:
✓ NativeDiscussion: Post feed, channels, pinned posts, and leaderboard are all confirmed native GHL. Click any ⓘ icon to see plain-language notes on that feature.
⚠ BugLearning: Courses must be manually linked to the community group in GHL — separate step from creating the course. This is a known active issue that must be resolved before launch.
✗ WorkaroundEvents: No native calendar — only event listing cards. Weekly call schedule is surfaced via pinned posts in Discussion. A native calendar is on GHL's roadmap, no release date.
⚠ Fix requiredMembers: Directory is native GHL but only works when the group is set to Private. Currently set to Public — this must be changed before launch.
✓ NativeAccelerator: Accent color shifts to navy — applied via CSS. Tabs are all accessible. Click the Learning tab to see the Accelerator course comparison.
✓ Fully automatedAccelerator Learning: All Sprint + Accelerator courses are unlocked for Accelerator members. GHL handles this automatically by enrollment — no manual configuration needed.
Basic lock nativeUpgrade Wall: The access block is built into GHL. The upgrade button redirect and blurred content preview are configured separately — click ⓘ for details.
↓ GHL Community Portal — Realistic Build Preview
M
MAC Invests
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Sarah J.
SJ
Communities
Sprint Community
Accelerator  🔒
Channels
# announcements
# general
# deal-questions
# wins
# vendor-recs
# introductions
🏡
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🔒 Private👥 47 Members💬 18 posts this week
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Share an update or ask a question…
📌 Pinned · Call Schedule
Sprint Weekly Calls — July 2026
Every Monday 12:00 PM PT — Q&A + deal review
Every Thursday 11:00 AM PT — Office hours (drop-in)
Join Monday Call →
TC
Got my first LOI accepted on a 4-bed SFH in Phoenix — asking $285K, target conversion budget around $40K. Running operator search now. Anyone have contacts in Maricopa County?
👍 14💬 6 repliesShare
RK
How far in advance should we be talking to the state surveyor before conversion wraps? Our contractor is saying 3 weeks but I've heard 60–90 days from other people in the program.
👍 5💬 9 repliesShare
DJ
Sharing my first deal numbers: 3-bed in Scottsdale at $310K. Conversion came in at $38K — slightly under budget. Found my operator through a local RCFE association event. Happy to share how that networking approach worked if anyone wants it.
👍 21💬 14 repliesShare
CL
Just joined — based in Nashville, TN. Currently in the acquisition phase on a 4-bed SFH near Brentwood. Still figuring out the operator side. Excited to be in this group.
👍 9💬 4 repliesShare
JW
Quick zoning question — does the lot need to be specifically zoned for residential care in Washington state, or can most R1 lots be used with a conditional use permit? The city planner gave me conflicting info.
👍 3💬 7 repliesShare
🏆 Sprint Leaderboard
1
TC
Tom C.
Dealmaker
480
2
RK
Renée K.
Dealmaker
310
3
DJ
Derek J.
Deal Scout
245
4
SJ
Sarah J. (you)
Deal Scout
180
5
MP
Maria P.
Newcomer
120
6
JW
James W.
Newcomer
90
7
CL
Clara L.
Newcomer
55
⭐ Your Level
Deal Scout
180 / 250 pts to Dealmaker
Earn points when members like your posts or comments
M
MAC Invests
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Sarah J.
SJ
Communities
Sprint Community
Accelerator  🔒
Channels
# announcements
# general
# deal-questions
# wins
# vendor-recs
# introductions
🏡
Sprint Community Sprint
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Courses linked to the Sprint Community
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RCC Sprint Masterclass
Full build process — acquisition through licensing. 8 modules.
2 of 8 modules complete
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Run the numbers on any SFH conversion before you make an offer.
Not started
🤝Sprint
Finding Your First Operator
Where to find RCFE-licensed operators, how to vet them, and what the agreement looks like.
Not started
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Licensing Basics & State Compliance
State-by-state overview of RCFE licensing timelines, inspections, and what to prepare.
Not started
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Templates, scripts, and checklists for every stage — LOI to licensing.
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Advanced deal structures, operator systems, and scale strategies. 12 modules.
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How to build a repeatable system across multiple facilities — staff, operators, compliance.
🔒
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SOPs, advanced operator agreements, investor pitch decks, and compliance templates.
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MAC Invests
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Sarah J.
SJ
Communities
Sprint Community
Accelerator  🔒
Channels
# announcements
# general
# deal-questions
# wins
# vendor-recs
# introductions
🏡
Sprint Community Sprint
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No native calendar in GHL. This tab shows event listing cards only — there is no month view or date grid. Weekly call schedules are pinned in the Discussion tab.
Upcoming Sessions
JUL
7

Sprint Weekly Call

Monday · 12:00 PM PT · Q&A + Deal Review · All Sprint Members

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JUL
10

Office Hours — Drop In

Thursday · 11:00 AM PT · Bring a deal, a question, or just watch

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14

Sprint Weekly Call

Monday · 12:00 PM PT · Regular weekly session

Sprint
Past Recordings
JUN
30

Sprint Weekly Call — Jun 30

Deal breakdown: 3-bed Phoenix SFH · Operator selection walkthrough

JUN
23

Office Hours — Jun 23

Licensing Q&A + state surveyor timeline deep dive

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MAC Invests
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Sarah J.
SJ
Communities
Sprint Community
Accelerator  🔒
Channels
# announcements
# general
# deal-questions
# wins
# vendor-recs
# introductions
🏡
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🔒 Private👥 47 Members
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TC
Tom C.
Phoenix, AZ
Sprint
480 pts · Dealmaker
RK
Renée K.
Dallas, TX
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DJ
Derek J.
Atlanta, GA
Sprint
245 pts · Deal Scout
SJ
Sarah J. (you)
Denver, CO
Sprint
180 pts · Deal Scout
MP
Maria P.
Tampa, FL
Sprint
120 pts · Newcomer
JW
James W.
Seattle, WA
Sprint
90 pts · Newcomer
CL
Clara L.
Nashville, TN
Sprint
55 pts · Newcomer
BR
Brian R.
Houston, TX
Sprint
40 pts · Newcomer
NG
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Las Vegas, NV
Sprint
30 pts · Newcomer
PH
Paul H.
Phoenix, AZ
Sprint
20 pts · Newcomer
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Marcus D.
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Communities
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Channels — Accelerator
# announcements
# general
# advanced-deals
# systems-and-sops
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MD
Running numbers on a 5-bed in Tucson. Seller wants $340K, all-in conversion around $55K. Operator quoting $3,800/resident/month at 4 beds occupied. Is the deal there or am I forcing it?
👍 8💬 11 repliesShare
LH
Sharing the operator onboarding SOP we built after our second facility — cut ramp time from 6 weeks to 3. DM if you want the Notion template.
👍 13💬 5 repliesShare
AR
Closed on facility #2 yesterday — 5-bed in Scottsdale. Operator from our existing network, so onboarding was half the work. The system is starting to feel like a system.
👍 19💬 8 repliesShare
RB
Question on staffing ratios — at what resident count does a second staff member become mandatory in California? Our operator says 4 residents triggers it but I'm seeing conflicting info in the regs.
👍 4💬 6 repliesShare
🏆 Accelerator Leaderboard
1
LH
Lisa H.
Operator
820
2
MD
Marcus D. (you)
Portfolio
610
3
AR
Andrea R.
Portfolio
450
4
RB
Robert B.
Deal Scout
220
5
KM
Karen M.
Deal Scout
175
⭐ Your Level
Portfolio Builder
610 / 1,000 pts to Operator
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MAC Invests
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Communities
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Channels — Accelerator
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# general
# advanced-deals
# systems-and-sops
# hot-seat
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Accelerator members have access to all Sprint and Accelerator courses — everything is unlocked
Sprint Foundation Courses — Fully Accessible
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RCC Sprint Masterclass
Full build process — acquisition through licensing. 8 modules.
✓ Complete
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Deal Analyzer & Underwriting
Run the numbers on any SFH conversion before you make an offer.
✓ Complete
🤝Sprint
Finding Your First Operator
Where to find RCFE-licensed operators, how to vet them, and what the agreement looks like.
✓ Complete
📋Sprint
Licensing Basics & State Compliance
State-by-state licensing timelines, inspections, and compliance prep.
✓ Complete
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Sprint Resources Library
Templates, scripts, and checklists for every stage — LOI to licensing.
✓ All files accessed
Accelerator Exclusive Courses — Unlocked for Your Tier
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Accelerator Vault
Advanced deal structures, operator systems, and scale strategies. 12 modules.
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Build a repeatable system across multiple facilities — staff, operators, compliance.
Not started
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How to bring in capital partners, structure JV deals, and present to investors.
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MAC Invests
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Communities
Sprint Community
Accelerator  🔒
Channels
# announcements
# general
# deal-questions
# wins
Accelerator Community Accelerator
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⚡ Accelerator — Hot Seat
Running numbers on a 5-bed in Tucson. Seller at $340K, all-in conversion $55K. Operator quoting $3,800/resident at 4 beds. Is the deal there or am I forcing it? — 11 replies